An Insurance Client Testimonial…

An Insurance Client Testimonial…

At O’Brien Insurance, we have built our business on creating a positive customer experience. We work hard every day to earn our client’s trust – one by one. Our biggest reward is satisfied clients, and we are happy when they feel compelled to share their experience with us. Below is a recent insurance client testimonial that we would like to share with you…

“I was happy when O’Brien Insurance joined the Fort Edward Chamber, but never imagined that I would need their help. Last month, Mary Ellen and I were in a real nasty car wreck. An oncoming car made a sudden left turn right in front of us and we had a head-on collision. The hit was so hard that it seemed my eyeballs came loose. We both got nasty bruises from the seat belts. We’re both mostly ok now, but it was quite an experience. For weeks we could barely move, we could barely move.

And then the police officer told me the other driver had no insurance card. Ouch, again.

While Mary Ellen was still in the Hospital, my first call was to Sandy Ash at O’Brien Insurance. In the time since, she has worked tirelessly on my claim. She was able to hunt the driver down, and determined that there was in fact insurance and she pursued them. She advised me on what to do, who to talk to, where to get a rental car, how to get it paid for, and even advised me about getting a payment for “pain & suffering”.

Some of Sandy’s emails to the other insurance company were marked “4th request” … she does not give up.

Since the accident, my little Subaru has been fully repaired (very nicely too) and paid for by the other guy’s insurance, both our medical/hospital bills were covered and paid, and we have received the injury payments. I have no idea how the other guy made out, I’ll bet he wished he had someone like Sandy fighting for him. I heard his Chevy Equinox was totaled.

So now, having seen first hand the down side of car insurance, I can recommend Sandy Ash and O’Brien Insurance Agency as a really tough set of folks that are excellent to have on your side. Give them a call at 518-793-5173 and get them on your side too! :)”

by Fred Wehner

Contact O’Brien Insurance or call 518-793-5173 in Glens Falls NY for your home, auto, business, life or other insurance, where our team is always ready to help!

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