Leader In Operational Excellence Best Practices…Again!

Logo_BPA_2014At O’Brien Insurance, our goal has always been to remain large enough to serve you, but small enough to know you. Making sure our customers benefit from industry best practices and services is a large part of meeting that goal.

Once again, we are pleased to share that our agency has retained its status as part of an elite group of independent insurance agencies around the United States participating in the Independent Insurance Agents & Brokers of America (IIABA or the Big “I”) “Best Practices” Study Group. This study group is comprised of over 1,100 agencies nationwide, of which only 217 qualified for this honor. To be chosen, O’Brien Insurance had to be among the 35-45 top-performing agencies in one of six revenue categories, nominated and qualified based on its operational excellence

Each year since 1993, IIABA and Reagan Consulting, an Atlanta-based management consulting firm, join forces to study the country’s leading agencies in six revenue categories. The agencies comprising the study groups are selected every third year through a comprehensive nomination and qualifying process and awarded a “Best Practices Agency” designation. The selected “Best Practices” agencies retain their status during the three-year cycle by submitting extensive financial and operational data for review each year.

IIABA is the nation’s oldest and largest national association of independent insurance agents and brokers, representing a network of more than 300,000 agents, brokers and their employees nationally. Its members are businesses that offer customers a choice of policies from a variety of insurance companies.

O’Brien Insurance cares about our clients and the community we serve. Since 1957 our agency has continued to grow by offering personal and professional service to our customers, and continuing to improve our products and practices.